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We’re repeat customers. Naylor’s stayed within our budget and gave us exactly what we wanted. Carolyn was very creative in creating that specific look for us. Product is one thing but understanding our needs is very important. Tracey and Carolyn gave us a custom look for our custom home without a custom price. Our first kitchen with Naylor’s was in 1984, and since, we’ve done about 8 more including family and friends. The customer service was above and beyond. I had a small kitchen and thought nothing could be done with it, and now it’s amazing. Ruth helped put it all together. Most impressive was their efficiency, cabinets were ordered, installed, and the job was completed without any problems. I couldn’t ask for anything more. Ruth was fantastic to deal with, along with all of the guys in the bathroom warehouse who are knowledgeable and friendly. My husband is a contractor that deals with Naylor’s and he’s very comfortable with everyone here, he likes the quality and the customer service is fantastic. Product, customer service, and attention to detail has been very good throughout the years. This experience is hastle free for the customer, if you want it done right, call Naylor’s. I was so impressed, it’s a very small kitchen with a custom kitchen look. It was wonderful to see such detail on such a small scale. Naylor’s is very efficient, everyone we dealt with were great, and we would recommend Naylor’s to anyone. We had a beer budget and wanted a champagne look. Jessica understood exactly what we wanted to achieve. They were very accommodating and definitely exceeded my expectations. Most impressive was the incorporation of our ideas in the overall design. The installers were very professional, clean and did expert work. Naylor’s did what they said they were going to do in a timely fashion. Customer service was excellent and they stand behind their product. It was everything we hoped for. Professionalism and their excessive showroom made us come to Naylor’s. People get a great product and professional service, which is very important. Our positive experience the first time brought us back. The customer service was very accommodating, installing myself was made easy with detailed drawings, and my questions were always answered. The design was fun and unique even for a small kitchen. We will continue to be a repeat customer, it’s been a pleasure. Selection, quality and word of mouth brought us to Naylor’s. They worked with us individually and as a couple, they made the renovation process very, very easy. Our first time in we were impressed with their products and selection. What impressed us most was the design, ideas, and attention to detail. After shopping around we knew Naylor’s had a great selection and pricing. Customer service was awesome, they were always there. Tracey was very patient with us through the design process. They allowed us to be involved in the design as much as we wanted to be.
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